Contact Charm Factory

Live Help:
Click on the Live Support button on the upper right of the website to text chat with us live. If we are not online, you may leave a message.

By Email:
sales@charmfactory.com

By Toll Free Phone:
866-867-5266
Our phone lines are open Monday through Friday, 8am to 4pm Mountain Time.
(That's 10am to 6pm Eastern Time, or 7am to 3pm Pacific Time.)

International or Local Phone:
505-345-1635

By Mail:
Charm Factory, Inc.
5921 Office Blvd NE
Albuquerque NM 87109

We do not have a brick and mortar store open to the public.