Contact Us

We will be closed on November 24th and November 25th so that our employees can enjoy Thanksgiving with their families. We would like to wish everyone a safe and happy Thanksgiving weekend. 

By Email:

By Toll Free Phone:
Our phone lines are open Monday through Friday, 9am to 4pm Mountain Time.
(That's 11am to 6pm Eastern Time, or 8am to 3pm Pacific Time.)

Phone order fee $5.95

International or Local Phone:

By Mail:
Charm Factory, Inc.
5921 Office Blvd NE
Albuquerque NM 87109

We do not have a brick and mortar store open to the public.