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Contact Us

By Email:

By Toll Free Phone:
Our phone lines are open Monday through Friday, 9am to 4pm Mountain Time.
(That’s 11am to 6pm Eastern Time, or 8am to 3pm Pacific Time.)

Phone order fee $5.95, shipping on phone orders will be priority mail $9.50

International or Local Phone:
(505) 345-1635

By Mail:
Charm Factory, Inc.
5921 Office Blvd NE
Albuquerque NM 87109

We do not have a brick and mortar store open to the public.
You can email us by using the form.