Our toll free number 1-866-867-5266 number is currently down. Please use our direct number 505-345-1635 or contact us by email at sales@charmfactory.com
We are working on our phone lines currently. If you are unable to reach us by phone please reach out by email and we will get back to you as soon as possible.
-Charm Factory

By Email:


By Toll Free Phone:
Our phone lines are open Monday through Friday, 9am to 4pm Mountain Time.
(That’s 11am to 6pm Eastern Time, or 8am to 3pm Pacific Time.)

Phone order fee $5.95, shipping on phone orders will be priority mail $8.50

International or Local Phone:

By Mail:
Charm Factory, Inc.
5921 Office Blvd NE
Albuquerque NM 87109

We do not have a brick and mortar store open to the public.

You can email us by using the form below: